Iroute, Inc. is the sole owner of the information collected on 12global.com, which collects personally identifiable information from our users at several different points on our Web site.
If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and billing address) and financial information (such as credit card number, expiration date).
We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you. After successfully completing a purchase, you will receive an email receipt of your order.
12Global will collect information generated by its webservers for the purpose of assessing the technical performance of its systems and to enhance service levels. From time to time, we may also request and you may choose to provide us with personal information through the use of the Website or through email addresses available from our Website.
If you do not provide us with the personal information that we request, we may not be able to properly assess your request for service and the level of service we can provide you may be reduced to the extent that you do not provide us with relevant information. We will not collect sensitive information about you from anyone else without your consent.
We will use personal information you provide to us for the purpose of providing you with the service or product that you have requested. We do not share personally identifiable information with third parties. We will not sell, rent, trade, share, reveal or disclose any of your personal information, unless:
you have specifically requested that we do so;
we deem it necessary to provide you with services you have requested;
we are required to do so by a Court of competent jurisdiction or by a governmental order, decree, regulation or rule of any regulatory agency;
our terms and conditions state that we will;
we reasonably believe that use of disclosure is necessary to prevent or lessen a serious and imminent threat to an individual's life, health or safety or a serious threat to public health or safety; or
We have reason to suspect that unlawful activity has been, is being or may be engaged in and the use or disclosure of your personal information is a necessary part of our investigation of the matter or in reporting our concerns to relevant persons or authorities.
We may provide aggregate information and statistics about 12Global customers, sales traffic patterns and related site information to third parties but these statistics will not include individual personal information. We use a credit card processing company to bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purposes.
Cookies are pieces of information that a website can transfer to an individual's web browser on their computer hard drive for record keeping. Cookies can make using websites easier by storing information about your preferences on a particular website. The information remains on your computer after the Internet session finishes.
If your personally identifiable information changes, or if you no longer desire our service, you may update it by logging in to your account or by emailing Customer Support at firstname.lastname@example.org.
We provide you the opportunity to "opt-out" of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you create an account but do not wish to receive any additional marketing/promotional material from us, you can indicate your preference on our registration form. Customers may not opt-out of purchase receipts and confirmation emails as these are obligatory.
If you sign up for our email alerts, notifying you of new book releases, and you no longer wish to receive our alerts and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at email@example.com.
You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.
12Global takes your privacy and the privacy of all its customers very seriously. We have practices which include the secure storage of personal information and safeguards against the accidental release of personal information. 12global.com uses SSL encryption to transmit sensitive information.
If you have any concerns about your privacy and the use of the Website or any of 12Global services or products, please contact firstname.lastname@example.org.
You may request that we provide you with a copy of the personal information collected by us from your use of the Website or through your dealings with us. You may make this request by contacting us through our Online Contact Form and providing the requested details.
12Global takes steps to ensure that your credit card details are protected. When you enter sensitive information such as a credit card number on our order forms, we encrypt that information using secure socket layer technology (SSL).
12Global follows generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
If you choose to purchase a product or service from 12Global online, 12Global only stores enough information concerning your transaction as to permit it to verify your instructions and reconcile payment information from its merchant clearance system.
P.O. Box 8999
San Francisco, CA 94128-8999
For additional security, 12Global does not store your credit card information, only having it long enough to finish the transaction.
This Web site contains links to other sites that are not owned or controlled by 12Global. Please be aware that we, 12Global, are not responsible for the privacy practices of such other sites.
We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information.
This privacy statement applies only to information collected by this Web site.
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.
In the event that 12Global goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via a notice on our Web site for 30 days of any such change in ownership or control of your personal information.